Typical job
A property owner reports bed bugs in
A technician coordinates an inspection to understand the affected areas and what a heat treatment would involve. The technician explains the findings and recommended next steps so the owner can assess the proposed scope for the apartment. The owner gets a clearer picture of the inspection findings and the work being considered. Ask which rooms and preparation needs are included in the proposed treatment plan before deciding how to proceed.
Typical job
A homeowner reports a bald-faced hornet nest
The crew considers the reported nest location and coordinates an inspection to assess the concern. A technician explains what they find and outlines recommended next steps, rather than making assumptions about treatment from a brief description alone. The homeowner gets guidance based on the nest location and the technician’s findings. Keep people away from the area while awaiting advice, and ask what access or precautions are needed for the proposed work.
Typical job
A resident asks for help after noticing
A technician inspects for signs of rodent activity and checks for confirmed entry points. After explaining the findings, the crew can seal confirmed rodent entry points as part of the recommended work and document treated locations. The resident learns where activity or entry points were found and what work is recommended. Ask which openings were confirmed and discuss follow-up based on the pest and treatment plan.